Stellar IT Support
Powered by Stella AI
Monitoring endpoints in real time...
“Stella solved my printer issue before I even opened a ticket. It’s like she’s one step ahead.”
What makes Stella special?
- Handles 100% of Tier 1 support
- Voice-to-ticket: Just say what’s wrong
- Installs company-approved software automatically
- Escalates only what truly needs a human
Why Companies Choose Stellar
Our AI-first, human-backed model delivers automation at speed — with local pros in every city.
AI-First. Human Backed.
We resolve most issues before you even notice them.
- Stella AI handles tickets instantly
- Real techs step in when it matters
- Zero wait times. Zero repetitive issues.
Trusted Techs, Regionally Assigned.
Support that’s close to home — always.
- Local teams familiar with your environment
- Hands-on help available when needed
- No offshoring. No middlemen.
Project Execution, Done Right.
Complex work delivered with precision.
- Stellar teams manage upgrades and rebuilds
- End-to-end coordination with clear milestones
- Projects Delivered Fast and Complete.
How We Launch AI-Powered IT
From insight to automation to evolution — Stellar IT Support doesn’t just fix things. We optimize, elevate, and scale.
Step 1: Discovery & Assessment
We dive deep into your ecosystem, mapping pain points and automation opportunities. No assumptions — just insight.
Step 2: Automation + Configuration
Stella AI activates instantly. Our team configures everything in real-time to ensure a seamless rollout — fully optimized for your stack.
Step 3: Adaptive Support & Delivery
From live projects to silent background ops, Stella adapts. Our engineers scale your infrastructure while automation handles the rest.
What We Actually Do
We combine intelligent automation with human expertise to deliver fast, effective, and hands-on IT support where and when it counts.
AI-Driven 24/7 Support
Fixes issues before your users even notice.
- Stella AI handles tickets instantly
- Resolves problems automatically
- Keeps systems secure and running smoothly
Local Techs. Real Expertise.
Support nearby when you need it.
- Trusted regional teams
- Hands-on help available fast
- No offshoring. No call centers.
Project Support When It Matters
Migrations and upgrades, done right.
- Precise planning and delivery
- Minimal disruption to operations
- Direct access to our project team
We Support Your City
Our technicians are already in your region. Hover over your city to learn more.
Trusted by Teams Across Canada
Whether you’re a team of 10 or 1000 — our automation-first + boots-on-ground model delivers every time.
“
We cut ticket volume by 72% the first month after switching to Stellar IT Support. Their automation works — and when we need someone, they are here
Raj P.
IT Manager, Calgary
“
They understood our goals, built a project roadmap, and had boots on the ground in 24 hours. Everything just works.
Kate D.
Operations Lead, Edmonton
“
Our last provider took 48 hours to respond. Stellar IT Support averages 6 minutes — and that’s before a human even steps in.
Alex M.
Legal Firm CTO, Toronto
Stella’s Quick Wins
Plans & Pricing
Choose the billing model that works best for you.
Core Automation
$499/mo
Perfect for lean teams or startups.
- Stella AI Monitoring & Alerting
- Automated Patch Management
- Remote Remediation
- Email Support (24/7)
Pro Support
$899/mo
For growing companies who need a real tech presence.
- Everything in Core
- Local Onsite Technician Access
- Phone + Email Support
- Onboarding & Security Setup
Project-Driven
Custom Quote
For complex migrations, rebuilds, or multi-site support.
- Custom Planning & Scoping
- Dedicated Project Team
- Onsite Installations
- Weekly Reporting & Review
Let Stella Lead
You Focus on Growth.
Stella Handles the Ops.
From 24/7 automation to in-person delivery, we don’t just support your tech — we elevate it.
Book a Discovery Call