Automation in Action

Real MSPs, real businesses — using StellaCore and custom automations to scale, reduce tickets, and simplify support.

MSP Client – FinanceConfidential Accounting Firm

87% Fewer Tickets with AI-Based Automations

An accounting MSP integrated StellaCore + Stella AI across 36 endpoints. Password resets, app installs, and onboarding flows were automated — saving hundreds of support hours monthly.

Solutions: StellaCore, Custom AI Flows, Automation, Managed IT
Impact: ↓ 87% support tickets • ↑ SLA performance • ↓ Tech dispatches
Industrial MSPAlberta Industrial Contractor (via MSP)

Custom Job Site Bot Saves 60+ Hours/Week

A mid-sized industrial MSP deployed a SharePoint-connected bot that automated field report generation and VPN triage. StellaCore handled backend logic, freeing up 2 FTEs worth of work.

Solutions: Custom Bots, SharePoint Integration, Automation
Impact: ↑ Field uptime • ↓ Manual admin • ↑ MSP client satisfaction
Startup – DirectConfidential FinTech

48-Hour Full Cloud Deployment for a Startup

We rolled out Microsoft 365, backups, MFA, and SSA for a 12-person FinTech firm. StellaCore handled provisioning, policies, and endpoint linking — with full compliance in two business days.

Solutions: StellaCore, Microsoft 365, Security Automation
Impact: ✅ Fast go-live • 🔐 Policy enforcement • ↓ Setup time
Construction – SMEConstruction Division (MSP-Managed)

Onboarding Workflow Cut from 3 Days to 2 Hours

StellaCore was used to build a custom onboarding sequence for field workers. The automation playbook handled user creation, SharePoint docs, MFA, and device logging.

Solutions: Custom Workflow, Automation, SharePoint, SSA
Impact: ↓ 90% onboarding time • 📄 Audit-ready • ↑ First-day productivity
Want to simplify support or build your own automations? Book a strategy session.