Privacy Policy

Privacy is handled as an engineering and governance concern.

Privacy policy for Stellar IT Support website visitors and prospective clients across Canada and the United Kingdom, covering collection, use, retention, regions, and rights.

Collection

Minimal prospect data

Consultation requests may include name, company, email, region, industry, company size, services, problem statement, timeline, optional budget, optional phone, and consent.

Use

Business response only

Data is used to respond to inquiries, assess fit, prepare technical discovery, maintain engagement records, and improve the contact experience.

Retention

Limited operational retention

Prospect inquiry data is retained only as long as needed for follow-up, governance evidence, legal obligations, or an active business relationship.

Regions

Canada and UK posture

Stellar operates for Canada and United Kingdom audiences. Cross-border processing decisions must preserve access control, purpose limitation, and business necessity.

Rights

PIPEDA and GDPR aligned handling

Visitors may request access, correction, deletion, or restriction where applicable by contacting Stellar through the published contact channel.

Processors

Third parties

Current public site processing is limited to hosting, Cloudflare delivery/security, local consultation lead storage, and first-party non-cookie event logs for CTA and navigation measurement. Additional processors require review before use.